The comments section below all of my articles have previously been powered by the Disqus comments system. It did what it was supposed to do, however, it looked a bit dodgy using the basic layout and their support when I needed it was downright…bad (I wanted to use a stronger word here, did you see that? ;)).
I have been looking at Livefyre for quite some time before I decided to make the switch. The main reasons for switching to Livefyre are:
- Proven friendly and fast support.
- Tag your Twitter and Facebook friends. Just add @yourfriendsname to bring them straight into the discussion!
- Live comments and listener numbers.
As I have written time and time again – a company that cannot bother with answering emails or tweets does not deserve having me or you as a customer. If you have a choice leave them!
Anyway, this is just a short notice letting you know I made the switch. The coming month or so we can try out the features of Livefyre and I wouldn’t be surprised if this sparks another article that compares the two (VS!).