I have replaced Disqus with Livefyre comments

Livefyre square logo with black borderThe comments section below all of my articles have previously been powered by the Disqus comments system. It did what it was supposed to do, however, it looked a bit dodgy using the basic layout and their support when I needed it was downright…bad (I wanted to use a stronger word here, did you see that? ;)).

I have been looking at Livefyre for quite some time before I decided to make the switch. The main reasons for switching to Livefyre are:

  • Proven friendly and fast support.
  • Tag your Twitter and Facebook friends. Just add @yourfriendsname to bring them straight into the discussion!
  • Live comments and listener numbers.

As I have written time and time again – a company that cannot bother with answering emails or tweets does not deserve having me or you as a customer. If you have a choice leave them!

Anyway, this is just a short notice letting you know I made the switch. The coming month or so we can try out the features of Livefyre and I wouldn’t be surprised if this sparks another article that compares the two (VS!).

16 comments: On I have replaced Disqus with Livefyre comments

  • Pumped to have you using Livefyre. If you ever have additional feedback, we’d love to hear it! We’ll be rolling out some cool additional features in the near future so keep an eye out 😉

    Let me know if you ever need anything, Erik! In the meantime, I’ll be perusing around your blog 😉

  • Cool to see that you’re on top of things. 🙂

  • I wanna try livefyre out but i cant decide between livefyre or disqus yet.. any advices?..

  • @Xyzsor Hey, first off, sorry for the late reply. I came to livefyre from using Disqus for quite some time. As I mentioned above what really struck me was the lack of support when I tried contacting them regarding some integration issues, it really marked my experience with them.

    As a whole on the technical side it has worked OK with Disqus. I did have some problems with comments counts not showing on certain themes and such, but otherwise it has been alright. After changing to Livefyre though I feel that it is a whole other ball game. The support is lightning fast and the integration with my blog is much better and more streamlined. The ability to tag people (Hello! @JMattHicks ) is amazing and totally integrated into livefyre. I read somewhere that Disqus had a bigger user database, but in the end, you can log into livefyre using your Twitter account, so it doesn’t really matter according to me. Creating a Livefyre account is a breeze aswell.

    I’d much rather support a helpful company and a useful product like this and help them grow than the other way around. I will write a comparison article when I’ve used Livefyre for a longer period of time. 🙂

  • @ErikRudling Thanks a ton Erik, we community is at our core and it’s always great knowing that our users are happy 🙂 @Xyzsor I’m obviously biased towards Livefyre bu tit really is a great way to have active conversations on your site. Let us know if you have any questions!

    •  @jennalanger wondering how I to make a static page have just Livefire on it so it can be  “Live Chat” page

    •  @JonOfAllTrades Hey Jon, you can do this by adding a Livefyre embed code to any page (it’s javascript), and changing the style via CSS to make it more chat-like. This shows you a bit more about the technical details: http://www.livefyre.com/docs/getting-started/#embed-the-livefyre-stream

  • I love livefyre.

  • You’ve made the best choice man. Livefyre is absolutely amazing.

  • Need some help on how to disable livefyre on word-press static pages ? I have tried turning off the comments from the WP setting but livefyre puts a message below “Comment have been disabled for this post” How do I get rid of this ?

    I want to see my WP static pages clean without any messages, like the one your(@ ErikRudling) WP static page.

  • @djspike1992 Hey there, we’re working on a fix for this so nothing will be displayed if comments are disabled and there are not comments posted. A way around this currently is to edit your theme’s template to remove the comment section from pages. Feel free to email support at livefyre dot com if you have any questions.

  • @jennalanger Thanks for the quick reply, I am working on my theme template right now.

  • Very Good Plugin

  • @Xyzsor Did you end up making the switch? I recently did on my own blog and really love it. I wrote up my rationale for making the switch here: http://fatwalr.us/2011/08/why-i-switched-to-livefyre-from-disqus/

  • We’ve written a WordPress plugin to address this problem. It allows you to suppress the message on any post or page – and so you can have comments on selected pages if you want to. It’s easy to use. Please let me know if it works for you.

    It can be found here on the WordPress site :

    http://wordpress.org/extend/plugins/livefyre-comments-have-been-disabled-for-this-post/

    Liz

Engage in conversation, leave a reply!